Unit 20: Employee Relations

Unit code                           A/508/0532

Unit level                           QCF Level 5/ NFQ Level 6/7

Credit value                       15


The aim of this unit is to develop students’ understanding of the extent to which employee relationships impact on stakeholders who are internal and external to an organisation. Students will also be in a position to judge the possible outcome of employee relationship situations which will support an effective conflict avoidance intervention. Students will develop the skills required to understand the models, practice and process of employee relations in a broad context.

On successful completion of this unit students will have the confidence to contribute to the effective management of the employment relationship in a number of situations and context. Students will be in a strong position to advise employers on matters such as equality and diversity, contemporary developments in employee relations and conflict avoidance.

Learning Outcomes

By the end of this unit a student will be able to:

  1. Apply the principles of employee relations in an organisational context.
  2. Determine appropriate advice relating to rights, duties and obligations of the employment relationship.
  3. Analyse the role of different stakeholders who support positive employment relationships.
  4. Evaluate the broader impact of negative and positive employee relationships.